Product Updates

Stay up to date with our product improvements and new features

Award, icons, and default folder view


First off, we wanted to congratulate our fantastic Customer Support Team. They ranked 3rd for Most Effortless Experience in the NiceReply Customer Happiness Awards 2020 — scoring an average of 6.32 / 7 from over 1000 ratings!

For other updates, it's now easier to access your favorite booking pages when you log in as we've added the ability to set a folder as the default view. And we're also using new custom icons on the static site and app.

Attention required: Ending support for legacy internet browsers


On February 10th, 2020, we will be ending support for legacy browsers including Internet Explorer 10 and below and Safari 6 and below. Please be aware that you and your bookers must update to a supported browser before this date to continue using our service. Find out more about browsers we support

If you or your bookers are seeing something similar to the examples below, you will need to update your browser:

Complete control over your schedule


Before we finish for the holidays, we wanted to share the last update for 2019. December has been a busy one with some exciting changes!

First off, it's clearer for you to choose if you have a repeating schedule or something that changes week by week. If it's the latter, we've added step-by-step instructions to get you started with Custom Availability — one of our most popular and powerful features. You'll also notice brand new icons throughout the app. They're more consistent, completely custom and we think you'll love them. They sport thicker lines and a darker color. This improves the icon contrast and makes navigating our settings menu more accessible.

There's more to come in January, so check back in 2020!

Buttons, swatches, and footers


Updates for November include changes to emails, including new copy and button style. We're also inviting more accounts to make the switch to the new experience. If you're on the new experience, we've added color swatches and the option to add a footer to your booking page. Both of which mean you can brand and personalize your booking page even more!

Getting you up and running faster


If you're a new or future user of, you'll experience our new onboarding flow after signing up. Improvements include a shortened account details form, meaning you get to the app quicker. We added a to-do list to the dashboard so you get an idea of how things work. And, to fast-track you to becoming a scheduling pro, we redesigned the settings walkthrough to show you the basics!

Translations, transactional emails, hiding unavailable rows, and Stripe SCA


There are a few updates to mention for September. We spent some time improving booking page translations. We also refreshed some of our transactional emails, so keep an eye on your inbox. Booking pages using the new experience now hide unavailable rows by default, meaning available times are front and center. And, we've also been hard at work making sure we meet Stripe SCA requirements.

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