Product Updates

Stay up to date with our product improvements and new features

Performance improvements, markdown toolbar & SMS credit counter


This month, we made some performance improvements to the dashboard, making it faster and more responsive.

We also added a markdown toolbar to text fields in your booking page settings. They'll help you style text, and add images, links, and shorthand codes to booking pages and notifications.

And, we added a counter to SMS message fields to give you more of an idea of how many SMS credits each notification will use.

Popular notifications, scheduling for shops, and static site refresh

New feature

We've added a popular notifications block to the Notifications section. They're one-click quick actions so you can add notifications like reminders and follow-ups to your booking flow.

We've also created a new page on scheduling for businesses who are making the switch to socially distanced shop visits.

Lastly, you may have noticed some visual updates to our site. These changes come as we work to create a harmonious, clear, and more accessible experience across all platforms.

Brand new dashboard view and more fantastic awards


This month, we added a grid view layout to the dashboard which lets you see more of your booking pages at once. Switch to this view by clicking the 3 vertical lines at the top of your dashboard, beside the search and sort options. We also made it easier to create new booking pages by adding an option to do so at the top of your dashboard.

We're very proud to announce that G2 Crowd recognized in their Top 100 Best Software Companies list.

And in the Crozdesk Top 20 Software Products of 2020 Calendar and Scheduling list — we came in at number 1!

Pause subscription and brand assets


We added a pause subscription option so you can stop your subscription without canceling completely. We'll keep any remaining time and credit it to your account to use when you're scheduling again. We originally designed this to help our seasonal customers but, in response to COVID-19, we thought it'd help many others. You can read more about our COVID-19 response here.

We also added a new page on our static site to provide brand assets to those sharing, collaborating, or writing about You can check it out here.

Award, icons, and default folder view


First off, we wanted to congratulate our fantastic Customer Support Team. They ranked 3rd for Most Effortless Experience in the NiceReply Customer Happiness Awards 2020 — scoring an average of 6.32 / 7 from over 1000 ratings!

For other updates, it's now easier to access your favorite booking pages when you log in as we've added the ability to set a folder as the default view. And we're also using new custom icons on the static site and app.

Attention required: Ending support for legacy internet browsers


On February 10th, 2020, we will be ending support for legacy browsers including Internet Explorer 10 and below and Safari 6 and below. Please be aware that you and your bookers must update to a supported browser before this date to continue using our service. Find out more about browsers we support

If you or your bookers are seeing something similar to the examples below, you will need to update your browser:

Load More
Showing 12 of 43