Product Updates

Stay up to date with our product improvements and new features

No shows, improved team calendar dropdown, and accessibility updates

New feature Teams Bookings

What's new?

You can now track and see booking attendance rates with No Shows! Simply mark a booking as a no show and you'll see a “no show: tag beside it on your bookings dashboard. You can also export that data to a .CSV file to use as you like.

You'll see the option appear on your bookings dashboard after a booking starts and a new column titled “No Shows” on bookings exports.

You can read more about No Shows here.

What's Changed

It's now a lot easier to assign calendars to team members. As a follow up to Team Management, we've updated the team member calendar dropdown. Instead of scrolling till you find what you want, you can now type to filter the list and find what you want quicker.

We've redesigned our Jobs page and About us page to champion our company values and share the story.

We also made some accessibility improvements. Screen readers will now let customers know when the “Next week” and “Previous week” buttons aren't active.

Introducing Team Management

New feature Teams Integrations

What's new?

We're very excited this month to tell you about our new beta functionality — Team management & centralized billing!

With this new way of managing your team,

  • it's easier to access team members' calendars and add them to booking pages,
  • team members can integrate their own Zoom accounts to generate unique Zoom links for new bookings
  • you can assign different roles to different users. Allow some users to only share their integrations so you can add them to booking pages, or make someone an Administrator to allow them to edit and manage booking pages and bookings,
  • and, billing for the whole team is in one place, keeping everything streamlined and centralized.

Head over to our Team Management support doc to find out more about how to get started.

Squashing bugs

Bookings Settings Performance

What's fixed?

We dedicated some time to squashing bugs this month, including,

  • a fix for a scenario that was causing problems for some users trying to make changes to deleted bookings,
  • UI improvements like making the navigation bar more responsive on smaller screens, improving text readability, and icons throughout the app,
  • performance updates including making app components load faster, and updating the responsiveness of warnings,
  • improved validation on our bookings export form to avoid invalid or mistyped email addresses,
  • and, lots more under the hood to keep delivering a great experience for you and your customers!

Our team has also been hard at work on some exciting new functionality for teams — more details to follow!

Tighter Zoom password security and improved appointment types page

Booking pages Edit settings

What's new?

  • We added an "edit settings" button to booking pages. You'll see it if you're logged in and looking at one of your booking pages. It means you can test things out, and quickly jump back into edit mode if need be.
  • You'll notice a log in button on the sign up screen and a sign up button on the login screen, meaning you can more easily switch between them both.

What's changed?

  • We've updated how we generate Zoom call passwords so your video calls are even more secure.
  • On the appointment types page, the "continue" button is always in view, and isn't clickable until bookers choose an appointment type, making it a better experience for bookers.
  • We improved the CSS on the accept and reject booking screens.

What's fixed?

  • We fixed a small quirk where changing the booking duration on the booking form also changed the time format from 12hr to 24hr.
  • We also fixed a problem where checkboxes weren't working on booking forms. Thanks to everyone who reported it and helped us fast track a fix!

Extra translations and better visibility of Zoom integration

Static site Booking pages Edit settings

What's new?

What's changed?

  • The event location interface (in Notifications > Calendar events) has changed. It now includes Zoom so it's even easier for you to schedule remote calls.
  • We updated all notification defaults. They'll only take effect on new notifications and are a more consistent template for you to make your own.

What's fixed?

We had a small bug that was showing a yellow YCBM logo in place of a “pending” icon in the actions timeline. It wasn't impacting any functionality but we figured we'd better stick to our brand guidelines.

Performance improvements, markdown toolbar & SMS credit counter


This month, we made some performance improvements to the dashboard, making it faster and more responsive.

We also added a markdown toolbar to text fields in your booking page settings. They'll help you style text, and add images, links, and shorthand codes to booking pages and notifications.

And, we added a counter to SMS message fields to give you more of an idea of how many SMS credits each notification will use.

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