How to use online appointment scheduling for your team - YouCanBook.me

It’s Monday morning. You’re pumped up and ready to start the week!

You get in...

Megan is at her desk with a list of clients to speak to. They tried to get in touch but she wasn’t in the office when they rang. They can speak to her at 2:00, but she’s got a meeting then.

Max has been in a conference room for 20 minutes waiting for a customer to show up. He’s not sure if they forgot the meeting entirely, or they just weren’t able to reschedule.

Maisie has an exciting new prospect who wants to meet. She sends an email offering some dates and times. They reply. The next day. With different dates and times.

Back and forth...

Time to be honest. Is your team really doing its best work?

Finding a time to meet is an age-old problem. And for your team to succeed, it’s got to be done. But you hired this group because they are incomparable client managers, first-rate recruiters, and hit-it-out-of-the-park salespeople. Why are they spending so much time organizing appointments when they could be actually having appointments?

“This allowed us to stop wasting time on tasks that don't add value. Now we’re focusing on doing what our clients care about most.” Gregory Swedberg WittKieffer

An online appointment scheduling tool is the solution

Eliminate the back-and-forth emails and the waiting around for no-shows. Online scheduling means appointments land in your calendars without needing to speak, and rescheduling and cancellation happens automatically.

It gives your customers a friction-free experience that they can manage on their own terms.

And it gives your team members their time back, to focus on what they do best.

Consider these factors that make offering online scheduling a good choice:

• The universality of smartphone usage
  more than 85% of Americans have a smartphone. That goes up to 95% for 18-49-year-olds
• Greater acceptance that business can be done anywhere, with anyone, and at any time
• The explosion of SaaS tools that can simplify and consolidate your work
• Increased expectations for customer-focused convenience
  Nearly 80% of American consumers say that speed and convenience are the most important elements of what makes a great customer experience

Online appointment scheduling isn’t new. You probably already use it for lots of services. Just like you, your customers are time-poor. That means Convenience is King.

If you’re looking to boost your team’s productivity and give your clients a consistently awesome experience, look no further.

This Ultimate Guide to Online Appointment Scheduling for Teams has everything you need - including advice and input from real users! - to choose the right tool for your team.