Product Updates

Registered SMS: booking reminders sent from a registered number in your country

Written by Kate Reynier | Sep 23, 2026, 9:22:06 PM

We all receive dozens of messages a day, and sometimes we have to really question if the sender is legitimate. Globally, governments are actively working to reduce spam messaging and SMS fraud, and we think that’s great.

Many nations require businesses to send all SMS messages from a verified, registered number in their country.

In most nations with this legislation, registered numbers will be blocked from sending entirely. In other nations, unregistered numbers will show up as an “Unverified Sender”, which isn’t the most professional appearance. And, let’s admit, it doesn’t exactly inspire confidence in your clients.

We've taken care of this for you. 🙌

YouCanBookMe by Capacity has a broad, international, successful delivery rate. That means that your SMS confirmations, reminders, reschedules, cancellations, and follow-up messages can be delivered from a verified, registered number.

How do you get access to the registered number?

It’s already done. If your bookers are in one of the countries listed below, their SMS confirmations, reminders, and follow-ups are already being sent through our registered number — automatically.

 

Here are some of the countries with SMS restrictions, that YCBM is delivering safely with a registered number:

  • Australia
  • Austria
  • India
  • Italy
  • Malaysia
  • Nigeria
  • Singapore
  • Spain
  • South Africa
  • Turkey

Not sure about the restrictions in your country? Reach out to our team here!

Want your own dedicated line?

If you would like a dedicated SMS number that is unique to your business, you can also apply for your own dedicated, registered SMS line in your country, branded with your business name!

If your business is located in Europe and you would like to apply for Enhanced Messaging, contact our team at support@youcanbook.me.