When you're running a business, managing your time effectively can be the difference between thriving and struggling, especially as things start to ramp up.
Whether you're a solopreneur juggling multiple clients or part of a growing team in a startup, finding the right software can turn chaos into order.
Here, we’ll share eight real stories from people just like you who have found that YouCanBookMe is more than just another app in their tech stack—it’s a dependable partner that helps them manage their time better, keep clients happy, and easily grow their business.
Over the summer of 2024, our co-founder, Bridget Harris, sat down with a few YouCanBookMe users to uncover the nitty gritty of their workflow before and after adopting our scheduling tool.
Before we get into her findings, let’s take a quick look at the participants and data fueling the study.
YouCanBookMe users interviewed 👉 8
Industries covered 👉 5
Average time using YouCanBookMe 👉 2 years
Total number of bookings across all participants 👉45,218
Total number of connected calendars 👉27
Case study user profiles—Meet the people behind the numbers
|
TL;DR How did the participants schedule meetings before YouCanBookMe? The participants manually scheduled appointments via email or phone, leading to a hefty amount of back-and-forth communication, time-zone confusion, and scheduling conflicts. What caused them to seek out a different solution? They realized manual scheduling left them with wasted time and frustrated clients, ultimately becoming unmanageable as their businesses grew. |
Before finding YouCanBookMe, our case study interviewees faced very similar scheduling headaches. Managing appointments manually wasn’t just time-consuming, but caused scheduling conflicts and a less-than-ideal customer experience.
As Emily Claire Hughes explains, “if you wanted to ever have a meeting with someone external, you'd have to play this dance where you just go back and forth. Are you free on Thursday at two? How about Wednesday at three? I'm not free then. Could we do Friday at one? And then it was just such a massive waste of time.”
Kathleen Metcalf recalls similar scenarios in her business, which ultimately began to threaten her bottom line, “We would send out, I can meet with you next Tuesday at two. But the client didn't get back to us. So now I'm holding an appointment which I'm not giving to someone else, which is worth hundreds of dollars.”
Corine La Font faced these challenges as well. It became increasingly tough for Corine to manage her growing list of appointments by hand. As her business expanded, it became clear she needed an automated solution.
Gareth Marlow also struggled with scheduling mishaps that disrupted his workflow and left clients frustrated.
Despite their different industries, roles, and target customers, each of these professionals were in need of a better, more efficient way of scheduling meetings.
They realized that sticking with their old scheduling methods would only lead to inefficiencies, missed opportunities, and an overall negative impact on their businesses.
|
TL;DR Why choose YouCanBookMe over competitors? YouCanBookMe excels in three key areas: user-friendly design, minimal maintenance needs, and unique features that other platforms don’t offer. What YouCanBookMe features stand out most? Participants’ favorite features include customization, automated reminders, automatic time zone calculation, custom availability, booking forms, rescheduling links, integrations, and payments. |
As it turns out, ease of use was a huge selling point for these YouCanBookMe users. As Corrine La Font puts it, “I don't have to spend time figuring out a whole lot of stuff. No HTML, no coding, no nothing.”
Similarly, Emily Claire Hughes appreciated the platform’s straightforward approach, especially since she wasn’t interested in rewriting code or getting bogged down by technical complexities.
Even those who enjoy technology prefer tools that simplify their workflow. “I like technology, but I like things to be easy,” says Geraint Gardner. And that’s exactly what YouCanBookMe delivered for our case study participants—powerful technology that’s easy to use and master.
The second major advantage that our participants agreed on is how little maintenance YouCanBookMe requires once it’s up and running. Users love that they can “set it and forget it,” as Gareth Marlow explains.
It’s a sentiment echoed by Corrine La Font, who shares, “I set up YouCanBookMe so many years ago. I just set it and leave it. That's a beautiful thing.”
For Geraint Gardner, YouCanBookMe takes things a step further by transforming his daily scheduling into a hands-off experience. “It structures the whole day for me without me having to do a thing once it’s set up.”
As is common today, users often test a variety of tools before choosing one. In this case, after testing the alternatives, our participants discovered that other scheduling platforms fell short compared to YouCanBookMe.
👉 For users like Georgiana Ionescu from Passion.io, YouCanBookMe’s ability to handle group bookings with a single Zoom link was the deciding factor.
Georgiana and her team were previously using Calendly, but the tool only let them schedule one-on-one group onboarding calls, which became unsustainable for her team.
As Georgiana explains, “It was really essential for us to cater to more people without needing to expand the team to a higher level.” So they made the switch to YouCanBookMe 3 years ago and haven’t looked back since.
👉 For Emily Claire Hughes, the customization made her decide on YouCanBookMe over competitors. She looked into Calendly but ultimately found it boring and outdated.
When she came across YouCanBookMe, she was sold. As Emily shares, “I took a peek and I just loved it. I love that I could customize it. I love that it had personality. And I love that it was more fun than Calendly.”
In the end, despite a plethora of scheduling tools on the market, many of our participants decided on YouCanBookMe based on the available features. As Kathleen Metcalf adds, “I liked the features that you had to offer, and I thought that the price was quite fair, and so I went with it. Boom. And I've stayed.”
During our interviews, nine key features stood out repeatedly as customer favorites. Here’s a breakdown of these features and how they’re making a difference for our users:
YouCanBookMe gives you full control over your booking page, allowing you to align it perfectly with your brand. You can customize everything from the colors to the logo, ensuring your customers know exactly who they’re dealing with when they schedule a meeting. Whether it's personalizing the look or adjusting the functionality, the platform adapts to your needs.
|
“For me, YouCanBookMe is the perfect choice because I can customize it to work for my business.” - Emily Claire Hughes |
With YouCanBookMe, automated notifications and reminders help make sure your clients never miss a meeting. Once a client books a meeting, confirmations and reminders are sent automatically, reducing no-shows and ensuring a smoother experience for both you and your clients.
|
“I love the email reminders and all the notifications. I've never had anyone ghosting me, and I'm sure that the email reminders help a lot with that.” - Romana Siracusa |
One of the biggest pain points in scheduling is coordinating across time zones. YouCanBookMe eliminates this hassle by automatically detecting time zones, ensuring everyone sees the correct appointment time. No more back-and-forth emails or miscommunication
|
“Clients book in their time zone so they don't even have to calculate anything; it's already there. So there's no thinking about it. They see it, they choose it, and that's it.” - Corine La Font |
YouCanBookMe offers total flexibility when it comes to setting your availability. Whether it’s creating recurring schedules, blocking out specific days, or adding buffer times between meetings, you’re in complete control. The tool adapts to your lifestyle, allowing you to schedule meetings without feeling overwhelmed.
|
“YouCanBookMe matches the sort of flexible way that my time needs to be deployed.” - Gareth Marlow |
Before a meeting even begins, you can collect all the information you need with custom booking forms. Tailor your forms to ask the questions that matter, so you can be fully prepared for each appointment and better serve your clients. You can even use the form to ensure clients accept cancelation policies and other terms and conditions.
|
“One of the things that I absolutely love is the [booking] form because I can ask people, what is it that they want to discuss on the call? What could be the right offer? How can I help them? So that form for me is incredible.” - Romana Siracusa |
Rescheduling can often be a tedious process, but with YouCanBookMe, it’s incredibly easy. Each confirmation email includes reschedule and cancel links, allowing your clients to make changes on their own without the need for back-and-forth communication, saving both you and your clients valuable time.
|
“I think it's very user-friendly. Rescheduling is no problem for people. I just love it.” - Emily Claire Hughes |
By integrating with tools like Google Calendar, Microsoft Calendar, Zoom, and even Zapier, YouCanBookMe fits easily into your existing workflow. This makes tasks such as managing meetings and generating video links a breeze without extra manual effort.
|
“I can set my availability in Google Calendar and use custom availability to make that shareable link just work. YouCanBookMe handles the Zoom setup and then everything else that I want to do downstream.” - Gareth Marlow |
YouCanBookMe allows you to integrate Stripe for seamless payment processing. You can automatically collect payments when a client books with you, guaranteeing you’re paid before every meeting. This feature simplifies your workflow and ensures you're never chasing unpaid appointments.
|
“I offer mini strategy sessions on my website; when people book through YouCanBookMe, I immediately collect the payment. I don't have to think about it. It's just easy. Simple.” - Romana Siracusa |
|
TL;DR What changes did our participants experience after implementing YouCanBookMe? After implementing YouCanBookMe, our participants saw a major boost in client satisfaction with a smoother booking process, significant time savings, and improved efficiency. The platform helped businesses scale effectively without extra costs, enhance professionalism, and achieve a better work-life balance by reducing stress and scheduling conflicts. |
After switching to YouCanBookMe, participants saw a huge improvement in how smoothly their clients could book appointments. Corine La Font said she couldn’t imagine running her business without it, with clients loving how easy the process is, especially the automated reminders. She even gets positive feedback from surveys sent through her booking links.
Gareth Marlow and Romana Siracusa noticed their clients appreciated the quick, no-fuss scheduling—no more back-and-forth calls or emails. Emily Claire Hughes shared that it’s made a huge difference for her, making it effortless for clients to book time.
As Corine puts it, “I use it for everything. Clients absolutely love it.”
For growing businesses, YouCanBookMe has been a lifesaver, allowing them to handle more bookings without adding staff. Corine La Font streamlined her scheduling, giving her time to focus on bigger tasks as her business expanded.
Georgiana Ionescu’s company uses YouCanBookMe to manage group onboarding calls, which has not only improved customer retention but allowed them to scale without hiring extra people.
For Kathleen Metcalf, managing 30+ clients weekly became doable thanks to YouCanBookMe, where manual scheduling just wasn’t cutting it anymore. It’s been a game-changer for those looking to grow without overspending.
YouCanBookMe gave participants back precious hours in their week. Thomas McCarty found himself with “several hours during the week that were free” while Gareth Marlow was happy to see YouCanBookMe “alleviate a lot of the workload after hours” and adds that the tool has saved him “thousands of hours.”
As Emily Claire Hughes puts it, “Honestly, if you're starting a business, you have to have a booking calendar. Full stop. There's no excuse. You're just wasting so much time scheduling unnecessary meetings if you don't have a booking calendar.”
One of the biggest wins with YouCanBookMe was how it helped participants take control of their schedules and reduce stress.
Gareth Marlow set up his week to take Fridays off for personal time and relationship-building, thanks to YouCanBookMe’s flexibility.
Romana Siracusa uses it to block Mondays and Fridays for her own work, keeping client calls on other days.
Emily Claire Hughes used it to create boundaries in her week, keeping longer calls to certain days, which cut down on stress and kept her organized.
Thomas McCarty explains how YouCanBookMe took a “weight off of his shoulders” by freeing up time and reducing the stress that comes with constant scheduling. In short, they all found it easier to maintain a better work-life balance and feel more in control.
Using YouCanBookMe instantly leveled up participants’ professionalism.
Emily Claire Hughes felt that before using the tool, her lack of a booking system made her look unprofessional and led to awkward scheduling issues. Now, with YouCanBookMe, she runs a more polished operation, avoiding any scheduling mishaps.
Romana Siracusa also noticed that the smooth booking experience made her look more professional and reliable in front of clients. It’s not just about convenience—it’s about putting your best foot forward, and YouCanBookMe helped them do just that.
By automating their appointment booking, participants drastically cut down on scheduling conflicts and missed meetings.
Corine La Font now feels confident she won’t miss any appointments, while Geraint saw a big drop in phone calls and double bookings. Kathleen found fewer complaints and missed meetings since adopting YouCanBookMe, even when clients used different calendar systems.
The result? Less stress, smoother scheduling, and happier clients.
Choosing YouCanBookMe is all about finding a scheduling tool that’s easy to use, customizable, and reliable, no matter what kind of business you run.
Whether you're a solopreneur like Corine La Font, a small business owner like Emily Claire Hughes, or part of a growing startup like Georgiana Ionescu, YouCanBookMe gives you the tools to simplify scheduling, improve client experiences, and help your business grow.
For these eight professionals, YouCanBookMe has done more than just fix scheduling headaches—it’s become a key part of how they run their businesses. It's more than just a scheduling tool—it's a partner in their growth and success.
|
“If you're not using it for a booking platform, I think you'd be crazy. It's so simple, so easy. Use it, try it, give it a go for a week. I'm telling you now, you won't go back.” - Geraint Gardner |