How to use this feature
There are three sub-sections on the 'reminders' tab. The first of these controls any email you want us to send to the user.
Check the box to activate this feature and choose an offset in minutes, hours or days that you need the message to be sent. Many of our calendar owners have the system set to send an email a day before the booking, for example.
If you choose to specify the offset in terms of 'days' you get some extra options to make sure the email appears in someone's inbox at a particular time, perhaps avoiding weekends (which means you can make sure reminders for a meeting on Monday go out on Friday, rather than Sunday).
The rest of the settings work in a very similar way to the confirmations feature. You can set all kinds of details about the email that will go out.
The different fields can use our mail merge feature to personalise the information for that user.
The reminder is sent to the same address(es) that the confirmation is sent to; those gathered on the booking form. You need to make sure that you have at least one item on your booking form of type 'email' (probably a required field) to make sure your messages are sent.