shorthand codes

get a handle on your booking data

How does it work?

You specify a simple text string for each of your questions. For example, you might chose a code of "FNAME" for the question where you ask for their first name. Later in the booking process (e.g. in the emails) you can quote their answer by wrapping the code in curly brackets.

Why Do You Need It?

If you are asking for a lot of different information on your booking form, it can quickly add up to a lot bits of information to manage. Setting a code helps you control your data.

How to use this feature

On the booking form tab, for any questions you want to ask, you can set a shorthand code in the box at the bottom.

Setting a code is completely optional. By itself, it will have no effect on the booking process as it does not appear to people filling out your form.

Here's how you would then take advantage of the codes you have set up. To quote any answer that the user supplied on the booking form, throughout the rest of the booking process (e.g. the thank you page, the confirmation, reminder and follow up emails, or in the title or description of the Calendar event itself) you simply wrap the code in curly brackets. The system will take care of swapping the correct value in.

Note: Whether you type your shorthand code in lowercase or uppercase or a combination of upper and lowercase, you need to use exactly the same version wherever you insert the shorthand code.

For example, given the question shown above, it might make sense to include this text in the email confirmation.

Plus there are many more options, including advanced conditional logic, using our mail merge feature.

One other thing that setting a code helps with: we use it to label the headings on your spreadsheet export.

Set a keyword for each question you ask on the booking form. Your users won't see it, but it makes for an easy way to quote back their answers.