Our number of no-shows virtually went down to zero because of the reminders that were sent out before our appointments and because of the ability that students had to respond to those text messages.”
Jaime Ross, University Advisor

If you use our SMS feature you know how powerful it can be.

We hear time and again from customers in every sector that SMS reminders dramatically reduce no-shows.

But our SMS options can be so much more than just reminders!

There are loads of high-impact ways to use SMS: to give bookers confidence, or just a little nudge!

  1. To confirm a new booking. That little ping gives immediate reassurance to the booker that the appointment is in place and going to happen!
  2. In combination with emails to create a series of reminders. Email bookers with details & video conference links the day before. Send an SMS an hour before to get their attention and make sure they don’t forget!
  3. Remind yourself! Do you ever get in the zone and wonder where the time has gone? Send yourself an SMS 10 minutes before a meeting so you can disconnect from what you’re doing and get your head in the room!
  4. Schedule your next session. After the booking, send an SMS follow-up with your link so they can immediately schedule again when you’re top of mind.
  5. Re-engage with cooling contacts. Haven’t heard from that prospect in a while? Automatically send an SMS with your link to re-activate the conversation.

Automatically renew your credits

No matter how you use SMS, running out of credits can quickly slam the brakes on your awesome comms. Don’t get caught out!

You can now set your SMS credits to automatically purchase whenever it reaches a pre-set amount. 

When the limit is reached, YouCanBook.me will automatically add more credits to your account, to the amount that you decide. 

It really is set it and forget it! 

It’s easy to get started. Just head to your SMS page and toggle on Auto-purchase.

Auto SMS-1

You’ll be able to set how many credits to automatically purchase, and when to trigger it. 

YouCanBook.me will automatically charge your credit card and add the new credits to your account whenever that limit is reached.  

So you’ll never get caught without SMS credits again. No more checking. No more manually purchasing. 

Let YouCanBook.me take care of it. So you can focus on what you do best.

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Kayleigh Bingham

Written by

Kayleigh Bingham

Kayleigh is a Product Manager at YoucanBookMe. She's passionate about putting our customers at the center of everything we do. Pen and paper in hand, and never far from some post-its, Kayleigh is always working on ways to add more value to our product.

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