Improved communication and email security best practice

What's new?

We've improved how we communicate with you via email about what's happening on your account.

If there are any warnings on your account, we'll bundle the information together and send it in one email.

This means we can keep you more up-to-date about your account, without ever spamming your inbox!

What's changed?

With unlimited email notifications and reminders, we send a lot of emails on your behalf! We’re continuing to follow updated email security best practices with increased verifications. From July 1st, all emails used to send booking notifications must be verified. This security measure will prevent anyone from sending notifications from email addresses they don't own.

For accounts created before November 18th, 2020, they'll see prompts to verify their emails right now. This means there's the opportunity to verify before the switch on July 1st.

Find out more about verifying your sending email address.

You may also notice a prompt to switch to the new booking experience if not all your booking pages are using it already.

Over the next few months, we'll be switching all accounts over to this new experience.

Find out more about what's changing and how to make the switch.