Teri Smith Career Coach delivers positive customer experiences

Tl;dr
Career Ownership Coach Teri Smith guides clients along the rough and tumble track of changing careers. Her secret to success? She draws on her own experience of switching from a 25-year HR career to coaching. See how Teri Smith uses a client-first approach, referrals, and YouCanBookMe to drive her business forward.

Ever felt stuck in a career that just isn’t you? Or ready for a change, but have no idea where to start?

Teri Smith knows a thing or two about both. 

After 25 years in HR, Teri wanted to finally have ownership over her own business. So she made a daring switch, leaving the safe haven of an established career to become a Career Ownership Coach.

Now, Teri is living out her passion and guiding others to do the very same. She specializes in career transitions, helping frustrated employees become successful, independent entrepreneurs. 

Client-first coaching meets client-first scheduling 

Teri prioritizes her clients’ needs above all else. 

Instead of a one-size-fits-all coaching method, her guidance is deeply personalized to every client. Teri meets clients wherever they are in their journey to ensure they receive the specific support they need. 

At YouCanBookMe, we have the same exact philosophy. Our scheduling tool is deeply customizable, ensuring everyone can tailor it to their precise requirements. 

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With YouCanBookMe, users have total control over every aspect—branding, appointments, notifications, integrations, workflow, and booking forms—ensuring they can personalize the booking experience to perfectly match their clients' needs.

By combining client-first coaching with client-first scheduling, Teri has built a harmonious workflow that boosts client engagement and trust.

⭐ Bonus: Teri’s advice on how to get coaching clients

1. The power of word of mouth

Client referrals are the best way to attract new clients. There’s nothing quite as powerful as a client who likes your services so much that they refer new clients your way. Referrals take a while to build up, though, so don’t get disheartened! Just do what you do best, dedicate yourself to your clients, and soon, they’ll be your greatest advocates.

2. Immerse yourself in networking

Your network can be another fantastic source for referrals and new clients. Join organizations and let them get to know you and what your coaching is all about. Create presentations with useful, actionable advice for other, non-coaching organizations to provide insights to their members. In short, spread the word about your business while giving as much value as possible.

Tools that Teri can’t imagine working without 👇

  • YouCanBookMe—Want to set up a session with Teri? All you need to do is click the “Schedule a Call” button on her website, and you’ll be able to select a time on her booking page in seconds. Psst…Teri has used YouCanBookMe from the very beginning of her coaching career!
  • LinkedIn—As a career coach, Teri has found that her ideal coaching candidates tend to be on LinkedIn. She uses the social networking site to find and connect with potential clients. 
  • Zoom—Teri fully believes in meeting with clients face-to-face, rather than via phone call, to quickly develop rapport and trust. She uses Zoom to build relationships with and help clients no matter where they’re located. 

Pro tip 💡

These three tools work best together! Integrate YouCanBookMe with Zoom to instantly generate and send video chat links for every meeting. Next, connect LinkedIn Pixel to track engagement on your booking pages.

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Put your clients front and center

Teri Smith’s dedication to her clients and her business is truly inspiring. At YouCanBookMe, we’re proud to be a part of her journey and provide the tools she needs to thrive. 

No matter your industry, remember that the heart of your business is always the client. By genuinely focusing on their needs, listening closely, and delivering a great experience, you’ll build strong, lasting relationships. 

When you put your client front and center, you create a positive experience that benefits everyone—and that’s where real success begins.

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Gabriela Lefanowicz

Written by

Gabriela Lefanowicz

Gabriela is an (everything bagel) seasoned copywriter who has been banging out copy for brands both big and small since 2016. In her free time, you can find her buying Halloween decorations, reading, and trying to force her cat to love her.

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