No show workflow

Earlier this year, we introduced new functionality around no-show management, including being able to trigger a series of emails specifically for bookers who didn’t attend their meeting. 

It’s not quite the Hokey Cokey, but the No-show Workflow made people very happy! 💃

In just a few clicks, you can mark a booking as a no-show, trigger the appropriate notifications, and get back in the zone - confident that all the admin has been dealt with.

Now we’re making it even easier.

Whereas before you needed to log into your account and go to the bookings dashboard to mark a booking as a no-show, now any team member can do it right in their inbox

We’ve created a new shorthand code that you can add to emails to give any team member the ability to mark a booking as a no-show.18—NoShow Shorthand CodeThis will come in handy if:

  • You’re using Team Management and have colleagues that don’t usually need to log in. 
  • You have colleagues who get booked, but don’t manage their own appointments, like some sales teams, teams with freelancers, and Parent/Teacher conference bookings.
  • You just don’t want to have to stop what you’re doing to log into your account to mark the booking.

All you need to do is send an email or SMS to the person who is taking the meeting. That could be a team member, or yourself!

If you send a reminder ahead of the booking, you can add the {NO-SHOW} shorthand code to the text. That can be used as soon as the person doesn’t show.

Or try sending a follow-up email at a set time after the meeting was due to start. This is particularly helpful if they have deleted the reminder or if they’ve forgotten to mark the booking at the time.

No show shorthand-1

The tag will appear as a clickable link that the person can use to 

  • Quickly mark the booking as a no-show 
  • Automatically trigger a new, no-show email or SMS to the booker
  • Disable any scheduled notifications that are no longer appropriate

We hope you don’t have to deal with a lot of no-shows, but when you do, YouCanBookMe makes it easier than ever to deal with them and get back to your day job.

 

Try YouCanBookMe today

Create your free booking page today. No credit card required.

Start for free See how it works

Get started for free

You can activate a 14 day trial of our paid plan at any time.
After your trial, enjoy our free version — forever.

Create your own booking page
No credit card required Free forever Upgrade anytime

Keep reading

how to get clients with youcanbookme
Blog

How to Get Clients: 6 Strategies to Keep Your Calendar Full

Everyone wants a schedule that's bursting with bookings and meetings. Here are six strategies to bust out when you’re feeling stuck on how to get clients.

Read blog
best free startup tools
Blog

9 Top Free Tools Every Start-Up Needs in 2024

That task you don’t know how to tackle? There’s an app for that! Check out these 9 completely free tools (plus a bonus one 😉) that’ll help you scale and succeed.

Read blog
website booking system
Blog

Book more, stress less—How to embed YouCanBookMe on your website

Double your bookings, double your fun! Check out how to add a scheduling widget to your site to make it easier than ever for clients to schedule appointments.

Read blog