Better Together: YouCanBookMe is Now Part of Capacity!

YouCanBookMe and Capacity have teamed up to bring you smart automation with seamless scheduling. 

We’ve got big news—YouCanBookMe is now part of Capacity, an AI-enabled customer service platform based in St Louis, Missouri.

You can read more about it in the Capacity blog.

We joined forces with the Capacity team because we recognized a shared mission to save our customers time, cut their costs, and boost their revenue. 

Whether that is by automating the repetitive tasks of scheduling so you can focus on delivering high-value impact for your clients, or by leveraging the power of AI to free up agents so they can provide exceptional customer experiences.

What does that mean for current YouCanBookMe users? Keep enjoying the same seamless scheduling experience you know and love. You’ll see our updated logo, but you and your clients won’t see any changes to the way your bookings happen, including how we handle customer data. Even better, we have exciting Capacity-powered updates on the horizon to enhance your experience and make scheduling even easier.

Meet Capacity 

Capacity is an AI-powered support automation platform that makes it easy to deliver exceptional customer experiences.  

With Capacity, organizations can drive down costs, improve knowledge base access, and increase efficiency along the way. The all-in-one platform automates support across channels, including chat, voice, SMS, email, social and more. 

The result? Repetitive, mundane support tasks are automated and your team is free to do their best work. With YouCanBookMe’s advanced scheduling features, Capacity users will soon be able to work more efficiently and find new opportunities to connect, all within one omnichannel platform.  

“Teams waste way too much time trying to schedule meetings. Together with YouCanBookMe, we want to make bookings simple, automated, and connected across channels.”
- David Karandish, Capacity co-founder and CEO

Our Commitment To You

The YouCanBookMe team remains committed to delivering the most customizable and flexible scheduling tool available for small businesses.  

With flexible settings, you can tailor your booking page to fit your needs, whether it's for one-on-one meetings, group sessions, or team bookings. 

YouCanBookMe syncs with your favorite calendars, lets you accept payments for bookings, and automates all meeting notifications—such as confirmations, reminders, and follow-ups—to reduce no-shows and keep your schedule running smoothly.

“Businesses of all sizes are missing opportunities if scheduling is too difficult. We share Capacity’s vision to help teams do their best work and know that businesses need a seamless, all-in-one system to engage with their customers. Scheduling is a crucial part of that, and we’re excited to be joining forces with this ambitious team.”

- Bridget Harris, co-founder and CEO of YouCanBookMe

YouCanBookMe & Capacity: The future of smart scheduling

The YouCanBookMe team will join Capacity’s growing global team of 200+ people. Together, they’ve got big plans for the future, developing even bigger innovations that will continue to shape the future of customer experience. 

Stay tuned for what’s coming next, and be sure to visit Capacity.com to learn more about AI-powered support automation!