Terms and Conditions for our Referral Service
Referral Program Agreement
Last updated: 11 March 2026
1. Overview
This Referral Program Agreement (“Agreement”) governs participation in the referral program operated by AI Software (Capacity) UK Ltd trading as YouCanBookMe (“Company”, “we”, “us”, or “our”). By registering for or participating in the program as a referrer (“Advocate”), you agree to the terms outlined below.
2. Parties
This Agreement is between:
- Company (Merchant): AI Software (Capacity) UK Ltd trading as YouCanBookMe
- Referral Partner (Advocate): Any individual or business who signs up and participates in the YouCanBookMe Referral Program
Participation in the program constitutes your acceptance of this Agreement.
3. Referral Rewards and Terms
A “Successful Referral” occurs when a new customer signs up using a valid referral link, purchases a qualifying paid subscription, and the payment is successfully processed and not refunded within 30 days.
For the Referred Customer (Lead):
- Receives a 10% one-time discount applicable to a monthly, annual, or 24-month subscription on an Individual, Professional or Team plan.
- The discount code remains valid for 12 months from issuance.
- Only one discount code may be used per new account. The referral discount may be combined with annual and 24-month subscription discounts, but cannot be combined with any other offers or promotions.
For the Advocate (Referrer):
- Receives a $10 credit for every successful referral who upgrades to a 12-month or 24-month subscription.
- Receives a $4 credit for every successful referral who upgrades to a monthly subscription.
- The credit:
- Will be applied at the end of the month following the qualifying upgrade.
- Will remain on the Advocate’s account for 24 months from the issue date.
- If a referred customer receives a refund, chargeback, or cancels within 30 days of purchase, any associated referral credits may be revoked.
- Credit Usage:
- May only be used towards YouCanBookMe subscription fees for an Individual, Professional or Team plan.
- Cannot be used for SMS/messaging credits, Stripe payment fees or Legacy pricing.
- If the Advocate does not yet have a paid subscription, credits will still be stored on their account and can be used for any future eligible subscription.
- We may apply limits to the number of referral credits that can be earned by an Advocate.
- Referral credits:
- have no monetary value
- are non-transferable
- cannot be redeemed for cash.
- Advocates are responsible for any tax obligations arising from referral rewards.
4. Limited-Time Promotions
From time to time, YouCanBookMe may run limited-time promotional offers that temporarily modify the standard referral rewards set out in Section 3. These may include, but are not limited to:
- Higher commission credits for the Advocate
- Increased discounts for the referred customer
Any such promotions will be communicated to Advocates in advance via email or in-platform notification. Promotional terms apply only for the duration specified and do not alter the standard terms of this Agreement. Once a promotion ends, standard rates automatically apply.
5. Participation Guidelines
Advocates agree to:
- Promote YouCanBookMe in an honest, professional manner.
- Clearly disclose the referral relationship in accordance with FTC, GDPR, and other applicable guidelines.
- Avoid making false, misleading, or exaggerated claims about YouCanBookMe.
- Not use paid ads targeting YouCanBookMe-branded terms or trademarks.
- Follow all applicable marketing and data protection laws.
- Not refer themselves or accounts they own or control. Self-referrals are strictly prohibited and will result in immediate removal from the programme and forfeiture of all credits and discounts.
We reserve the right to review and investigate referral activity and to withhold, cancel, or adjust credits if we reasonably believe referrals were generated through fraudulent, abusive, or deceptive practices.
We reserve the right, at our sole discretion, to withhold, cancel, or adjust referral credits and/or disqualify Advocates if referral activity is determined to be fraudulent, artificially generated, abusive, or otherwise inconsistent with the intended purpose of the referral program. This includes, but is not limited to, the creation of multiple accounts, coordinated referral schemes, or attempts to manipulate the referral system.
6. Use of Brand Assets
Advocates may use logos, banners, and marketing assets supplied by YouCanBookMe, provided they:
- Do not alter brand materials.
- Do not misrepresent themselves as employees or official representatives.
- Do not imply partnerships or endorsements beyond participation in the referral program.
7. Tracking and Attribution
- Referrals are tracked using unique referral links provided by YouCanBookMe.
- Referral credit is only issued for valid signups tracked through the system.
- Referral attribution is determined solely by YouCanBookMe’s tracking systems and records, which are final and binding.
8. Data Compliance
Participants must:
- Adhere to applicable privacy regulations (e.g., GDPR, CAN-SPAM, etc.).
- Refrain from sending unsolicited messages or violating spam laws.
- Handle all personal data securely and legally.
Violation may result in removal from the program and forfeiture of credits.
9. Termination
- Participation in the program is voluntary and can be ended by either party at any time.
- YouCanBookMe may remove an Advocate from the program immediately for non-compliance, fraud, or brand misuse.
- Any valid credits earned prior to termination will remain available for their defined duration.
10. Changes to the Program
We reserve the right to modify or terminate the referral program or this Agreement at any time, with or without notice. Continued participation after updates constitutes acceptance of the revised terms.
11. Governing Law
This Agreement is governed by the laws of England and Wales, excluding conflict of law principles.
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By participating in the YouCanBookMe Referral Program, you acknowledge that you have read, understood, and agree to be bound by these terms. No physical or electronic signature is required.
