Why One Coach Switched to YouCanBookMe—After a Full Business Review

I should have switched fully to YouCanBookMe a long time ago. It’s worked out really well for me.”
- Tim Tedder, Coach & Founder

For more than 20 years, Tim Tedder has helped individuals and couples navigate one of the most painful experiences a relationship can face: infidelity.

Through his platform, Affair Healing, Tim supports people on both sides of betrayal—those who have been hurt and those who have broken trust and want to rebuild. What began as licensed counseling inside a traditional practice evolved into something much bigger: online courses, coaching programs, group work, and a long-running podcast reaching listeners around the world.

As his business expanded beyond the limits of in-person counseling, so did his need for structure. He was no longer just filling office hours—he was running a global, digital-first practice built on free consultations, private sessions, group programs, and tiered coaching offers.

To make that sustainable, he needed a way for clients to book easily—without creating friction, admin overload, or constant back-and-forth scheduling.

That search led him to YouCanBookMe’s coaching scheduling software. More than a decade later, it has stayed one of the systems helping run his entire practice.

Why YouCanBookMe: Tim's story

The challenge

In the early days, he was part of a traditional practice structure. Appointments for counseling sessions were set, sessions were held, and the rhythm of the business revolved around booked hours.

As Tim explains, "People would set up an appointment by calling in, then come in and talk to me.”

As Affair Healing expanded beyond that environment—into online resources, podcast episodes, coaching sessions, and group programs—the way people accessed his work changed.

Many of the people reaching out had never met him. They weren’t local. They were discovering him online and looking for immediate access to help.

I wanted to make it easy for them to be able to get in touch with me and schedule.”

Friction at that first step could cost someone the courage it took to reach out.

If I have to call somebody and then get my calendar out and compare it, I mean, that’s sometimes just a roadblock in of itself.”

The solution

For quite a few years, Tim used YouCanBookMe in a limited way.

It was the tool he relied on for free consultations—an easy way for people to book an initial conversation without friction.

At the same time, he was using another platform to manage paid sessions and handle billing. That system offered a wide range of features and had become part of his workflow.

But as he reviewed the direction of his business—shifting more intentionally into coaching and structured group work—he began questioning whether he needed everything that platform provided.

It provided a lot of stuff, a lot more than I even needed necessarily, and it was certainly more expensive, so I started considering whether YouCanBookMe could handle the things I wanted to do.”

What began as a tool for consultations became the central scheduling system for his sessions, coaching programs, and paid appointments. With Stripe integration, customizable appointment types, and direct calendar syncing, it provided the structure he needed—without the excess he no longer did, and all for a cheaper price.

Spend your time serving clients, not managing scheduling

Your scheduling system should support your work—not complicate it. With customizable booking pages, automated reminders, and seamless calendar syncing, YouCanBookMe keeps things easy while giving you full control.

The outcome

More than a decade after first signing up, YouCanBookMe is no longer a small part of Tim’s workflow. It’s fully embedded in how his practice runs.

The shift from his previous system simplified more than cost. It simplified operations.

Sessions sync automatically with Google Calendar. Availability adjusts as his week changes. Appointment types reflect the way he actually works—with flexibility for shorter check-ins or extended conversations.

Perhaps the biggest change came when he moved to collecting payment upfront. Tim expected resistance: “I thought, I don’t think people are going to like this.”

Instead, there was none.

I have not had one comment being made, or any pushback.”

That confidence matters. It means no awkward billing follow-ups, and no chasing invoices.

After more than a decade, the real result isn’t explosive growth. It’s stability. It’s knowing the system fits the business—and continues to fit as it evolves.

For a solo business owner who produces his own podcast, writes his own material, and builds his own resources, having scheduling handled cleanly and consistently allows him to focus on what he does best: helping people heal.

Deep dive into Tim's booking page

Tim’s booking page

Tim’s booking page reflects the same clarity and focus he brings to his coaching work. A subtle gradient background sets a calm tone, paired with a professional photo and a clear description explaining what the session involves.

The YouCanBookMe branding has been removed, keeping the experience fully aligned with his own brand. In the footer, visitors can easily navigate to additional information if they want to learn more before booking.

The booking flow itself is straightforward and deliberate. Clients can choose whether their session will take place via virtual video or over the phone—giving them control over how they show up. A notes field allows them to share context in advance, so Tim walks into each conversation prepared.

It’s a clean, intentional setup that keeps the focus where it belongs: on making it easy for someone to take that first step.

✨ Bonus ✨ Learn from the pros—Tim's top business advice

Tim knows that building something meaningful takes longer than most people expect. When he first launched Affair Healing online, the digital space was far less crowded. Today, visibility doesn’t come easily.

But his business advice isn’t about chasing algorithms or shortcuts.

It’s about staying committed to the work.

You have to have passion. Things aren’t just going to explode overnight. You have to be willing to say, well, this is something that I want to work on building and take it step by step.”

He’s seen seasons of growth and seasons of dormancy. He’s rebuilt. Relaunched. Refocused.

And each time, he comes back to the same mindset.

All I can do is show up, be authentic, be vulnerable, be real, and that’s okay.”

For Tim, success isn’t defined by scale alone. It’s defined by telling a story he believes in—and continuing to serve the people who need it.

Eleven years later: Why the right infrastructure still matters

Tim didn’t switch systems on impulse.

He reviewed his business. He compared tools. He weighed cost against capability. And then he made a deliberate decision to simplify.

YouCanBookMe handles consultations, paid sessions, different appointment lengths, Stripe payments, and calendar syncing—without adding unnecessary complexity.

There’s no chasing invoices, no back-and-forth scheduling, only clarity.

Clients book when they’re ready, payments are processed upfront, and his calendar reflects exactly what’s available.

For Tim, the measure of a good system isn’t how many features it promises. It’s whether it continues to fit.

If you’re reviewing your own systems—wondering whether you’re paying for more than you use, or carrying more complexity than you need—it might be time to simplify. Join YouCanBookMe for free today and see how it can help streamline your workflow.