Customer Experience
5 Discounts Consultants Can Offer to Win Clients
Find the right balance of consulting promotions that bring in new clients without diluting the value you bring to the table. Explore 5 discount strategies that attract clients while safeguarding your bottom line.
Read blogGabriela Lefanowicz
10 Powerful Ways to Customize Your Booking Page
Unlock the secrets to a booking page that wows. See how to elevate your brand, streamline your workflow, and leave a lasting impression with every appointment.
Read blogGabriela Lefanowicz
Your Blueprint to Creating Coaching Packages that Land Clients
Want to take your coaching business to the next level? It’s time to put together some packages! Dig in to see how it’s done.
Read blogGabriela Lefanowicz
11 SMS Best Practices Small Businesses Should Know Before Hitting Send
Queue the Love Island voice: You’ve got a text! Learn why SMS communications are often more effective than email marketing, along with the most important SMS best practices to follow.
Read blogHailey Hudson
Cut Through The Clutter: 9 Appointment Reminder Text Message Templates
Reminder: You have an appointment! Use these appointment reminder text message templates to reduce no-shows and avoid awkward moments of enforcing your cancellation policy.
Read blogHailey Hudson
Learn from YCBM Experts: Explore 9 Real-World Booking Page Examples
Looking for inspiration to craft your perfect booking page? Explore 9 real-world booking page examples from happy YCBM users.
Read blogGabriela Lefanowicz
15 Must-Have Workplace Policies for Small Businesses
From fostering respect to safeguarding interests, discover how these 15 policies can elevate your team’s performance and propel your business forward.
Read blogGabriela Lefanowicz
10 Hacks to Improve Meeting Productivity in 2024
Your team deserves efficient, focused gatherings. Get ready to say goodbye to wasted minutes and hello to meetings that leave you energized and brimming with accomplishment.
Read blogBeatrice Visser
Protect Your Small Business with These Refund Policy Examples
Set the stage for smoother transactions, happier customers, and peace of mind with our step-by-step guide to writing return policies.
Read blogGabriela Lefanowicz
5 Customer Service Policy Examples for Small Businesses
Actions speak louder than words—but words are important, too. Follow these customer service policy templates to accurately set expectations with customers and employees.
Read blogHailey Hudson
How to Write A Privacy Policy For Your Small Business
Your customers have the right to know how their data is being used. Learn how to write a privacy policy for your small business that communicates what customers need (and want) to know.
Read blogHailey Hudson
8 Booking Policy Examples for Safeguarding Your Salon
Pave the way for smooth appointments, consistent service, and happy clients with these effective booking and cancellation policy templates.
Read blogGabriela Lefanowicz
6 Friendly Meeting Invitation Emails (Best Practices and Samples)
What’s the first step to planning a killer meeting? The meeting invitation email, of course! See how to maximize every invite to ensure engaging and on-topic discussions.
Read blogGabriela Lefanowicz
5 Sales Team Meeting Agenda Templates That Will Close More Deals
Keep your sales team happy and your pipeline strong. Learn how to run a more effective meeting with these customizable meeting agenda templates.
Read blogHailey Hudson
Unlock Efficiency: Top 7 Free Scheduling Software for Small Businesses
Looking for free booking software that still packs a powerful punch? Explore these seven appointment scheduling apps to determine which is perfect for your small business.
Read blogGabriela Lefanowicz
How to Create An Effective Client Meeting Agenda
Show up prepared for your next client meeting with these meeting agenda templates and tips.
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